Terms & Conditions

Terms and Conditions – Ruzow Diamonds

1. Acceptance of Terms

By accessing and using the Ruzow Diamonds website, you agree to comply with and be bound by these Terms and Conditions.

2. Products and Pricing

All diamonds are sold subject to availability. Prices are listed in South African Rand (ZAR) and are subject to change without notice. Prices exclude VAT (SA only)

3. Order Confirmation

Your order is an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

4. Payment

We accept payment via Visa, Mastercard and Amex as well as EFT. All payments must be made in full before the release of any products.

5. Delivery

Delivery is available within South Africa. International shipping may be available upon request. Shipping costs and estimated delivery times will be provided at checkout.

6. Returns and Refunds

All sales are final and no returns or refunds will be provided. Therefore, consultation and enquiries prior to the purchase are vital.

7. Product Authenticity

All Ruzow Diamonds are certified authentic. Each diamond comes with a certificate of authenticity.

8. Intellectual Property

All content on this website is the property of Ruzow Diamonds and protected by South African copyright laws.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy [link to Privacy Policy].

10. Governing Law

These Terms and Conditions are governed by the laws of South Africa.

11. Contact Information

For any queries, please contact us at ruzodiam@global.co.za

Last updated: 29 September 2024

Contact Us

E-mail ruzodiam@global.co.za
Phone: (+27) 11 334 6243
Phone (After Hours): (+27) 82 443 333

Address:

25 Greene Street, Johannesburg CBD, 2001, South Africa.

OPEN HOURS:

Monday—Thursday: 7:00AM–5:00PM
Friday: 7:00AM–3:00PM
Sunday: By Appointment Only