Privacy Policy

Privacy Policy – Ruzow Diamonds

1. Introduction

Ruzow Diamonds (“we”, “our”, or “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws.

2. Information We Collect

We collect personal information that you provide to us, including but not limited to:

• Name and contact details
• Billing and delivery address
• Payment information
• Purchase history

3. How We Use Your Information

We use your personal information for:

• Processing and fulfilling your orders
• Communicating with you about your purchases
• Improving our products and services
• Marketing and promotional activities (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our business operations
• Law enforcement or regulatory bodies when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or damage.

6. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Correct or update your personal information
• Request deletion of your personal information
• Object to the processing of your personal information

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Cross-border Transfers

If we transfer your information outside of South Africa, we ensure that the recipient provides an adequate level of protection in line with POPIA requirements.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes.

11. Contact Us

For any privacy-related queries or to exercise your rights, please contact our Information Officer at ruzodiam@global.co.za

Last Updated: 29 September 2024